Kundan Jewelers

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Terms & Conditions

Welcome to Kundan Jewelers. By using this site, you agree to be bound by its terms of use, legal notices, privacy policy and all disclaimers and terms that appear elsewhere on this website. The policies of KundanJewelers.co may differ from those applicable to our retail store.

 

Kundan Jewelers reserves the right to make changes to KundanJewelers.co, its Terms of Use and Legal Notices at any time. Before using the services featured in KundanJewelers.co, it is recommended to visit and review the most current Terms of Use, Legal Notices, and Privacy Policy that may apply to any transactions and use of this site. If you are dissatisfied with this website, its content, Terms of Use or Legal Notices, you agree that the sole and exclusive remedy is to discontinue using KundanJewelers.co.

 

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

 

 

Contents

 

Disclaimers and Limitation of Liability 

Intended for Users Over 18

Product Display/Colors

Product Sizes

Errors on Our Site

Pricing Policy

Paying for Your Order

Validating Your Order

Order Acceptance/Confirmation

Return Policy

Order Limitations/Limited Quantities

Shipping

Termination of Use

Billing / Shipping Address

 

 

 

Disclaimers and Limitation of Liability

Under no circumstances shall KundanJewelers.co or its Associates be liable for any direct, indirect, incidental or consequential damages that result from your use of or inability to use KundanJewelers.co, including but not limited to reliance by you on any information obtained from  KundanJewelers.co that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. This limitation in liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of KundanJewelers.co has been advised of or should have knowledge of the possibility of such damages. The user hereby acknowledges that this section shall apply to all content, merchandise and services available through KundanJewelers.co. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to your area.

 

Users Over 18

KundanJewelers.co is intended for use by individuals 18 years of age or older. KundanJewelers.co is not designed for use by individuals under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site

 

Product Display/Colors

 KundanJewelers.co attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor being used. A majority of our items are hand-made and contain natural stones. That being the case, certain items may contain inaccuracies or imperfections. We request the customer to view the image closely before making the purchase. Exchanges or returns based on product imperfections (such as stone color, symmetry, etc.) will not be honored.

 

Product Sizes

Kundan Jewelers.co attempts to show all necessary details of our jewelry as pictures may not depict accurate sizes. We make an effort to put all the sizes of the items for your benefit. However, in the event that they are not displayed on our website it is up to the customer to contact us at (732) 283-1330 to obtain this information before purchase. 

 

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected when discovered, and KundanJewelers.co reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including before and after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, KundanJewelers.co will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Kundan Jewelers.co's Return Policy.

 

Pricing Policy

Online prices and selection are generally lower than those in our showrooms. The prices of items on this website only apply to KundanJewelers.co and any sales, discounts, and pricings would not be offered at our stores. Prices and offers are subject to change. All online sales are applicable to online products only, and will not be applicable for in-store purchases. 

 

Paying for Your Order

You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa, Discover and MasterCard. 

 

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address or phone number you have given us with your order. 

 

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made on your card.

 

Order Acceptance/Confirmation

Your receipt, regardless of the form of order confirmation, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. KundanJewelers.co reserves the right to accept or decline your order for any reason at any time after receipt of your order.

 

Return Policy

You may return merchandise purchased at KundanJewelers.co if it meets the guidelines below.

Notice: If for any reason you must return a portion or all of your order, please notify Kundan Jewelers to receive an RMA number. RMA numbers are valid for 15 days from the day they are issued. All orders placed on specially priced products are not exchangeable.

 

Kundan Jewelers Exchange and Return Policy

Kundan Jewelers provides a 10-day, no-questions-asked exchange on all products and services purchased of equal or higher value items, except special order items.

If you wish to return an item, you can do so within 10 days of purchase and will be charged a minimum 10% restocking fee.

Any calls or Return requests after 10 days of receiving the jewelry will not be honored.

If you wish to cancel an order on a special order item, you will be charged a 25-50% restocking fee.

In case of a return credit will only be issued after we receive the merchandise in question. You have to ship the item along with shipping insurance. Kundan Jewelers will not compensate for this shipment.

If you are not satisfied with your purchase please notify us by e-mail (support@KundanJewelers.co) or phone (732-283-1330) and we will immediately issue a Return Material Authorization Number.

All items listed as "Hot Deals/Deal Of the Day" will not be accepted if returned, and no credit will be issued. Actual shipping charges paid by Kundan Jewelers, will be deducted from the purchase price, unless the return is due to an error on our part. Our Low Prices do not allow further services here. Jewelry listed in these categories may be slightly inexact in finish, shape, color etc. than described/displayed.

Any exchange on a product is valid only one time.

The following terms must be met by you:

Return the merchandise to us within 10 days of your original receipt of the order:  

The products must be returned in new, resalable condition.  

You must include all packaging materials.  

You must pay any return shipping expense.  

Display the item number clearly on the outside of the box to avoid delays to your refund.  

 

Upon receipt of the returned merchandise in good order in accordance with the above and within 10 days of original delivery, we will issue a store credit. Alternatively, you may choose to get store credit for the returned item for purchase of another item at a later date.

 

Mail to:

Kundan Jewelers

20 Marconi Avenue

Iselin, NJ 08830

 

Order Limitations/Limited Quantities

KundanJewelers.co may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. KundanJewelers.co also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same KundanJewelers.co account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. KundanJewelers.co reserves the right to limit or prohibit sales to dealers.

 

Shipping

All orders placed on this site are subject to product availability and will be shipped according to Kundan Jewelers's shipping policies.

 

In the rare event that your order never arrives, notification of lost items must be received within 5 days from receipt of the shipping confirmation e-mail.

 

Termination of Use

KundanJewelers.co may, in its sole discretion, terminate your account or your use of KundanJewelers.co at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. KundanJewelers.co reserves the right to change, suspend, or discontinue all or any aspects of KundanJewelers.co at any time without prior notice.

 

Billing / Shipping Address

 KundanJewelers.co only ships to billing addresses. If in case a customer needs an item to be shipped to a different address please contact us at (732) 283-1330. If you are purchasing an item after our business hours, you can send us an email at: support@kundanjewelers.co and one of our customer service representatives will give you a call as soon as possible.